Toomics CS AI Chatbot

Intelligent customer support powered by AI. Serving 10 markets across 10 languages with automated self-service and smart escalation.

7 Categories

23 Sub-Intents

10 Languages

38% Self-Service

Core Features

🎯

Intent Classification

7 categories, 23 sub-intents with confidence scoring

⚡

Self-Service

~630 cases/month auto-resolved with step-by-step guides

👥

Smart Escalation

L1/L2/L3 routing with context summaries for agents

🛡

Fraud Detection

9 red flag indicators, real-time scoring (0-100)

🌍

Multilingual

EN, FR, ES, PT, DE, TH, JP, CN, IT, KR

Processing Pipeline

Language Detection

→

Fraud + Intent (Parallel)

→

Routing Decision

→

Response Generation

Embed in Your Page

<!-- Toomics CS AI Chatbot Widget -->
<script src="/static/js/i18n.js"></script>
<script src="/static/js/markdown.js"></script>
<script src="/static/js/widget.js"></script>
<script>
  ToomicsWidget.init({
    apiBaseUrl: '',       // same origin
    autoOpen: false,       // manual open
    language: null,        // auto-detect
  });
</script>

API Status

Server Checking...

Version -

Model -

Environment -

RAG Available -

Try the chatbot widget